About The Role

Reporting to the Streetworks Manager,and working within the Streetworks department, the ideal candidate should have some experience working within the Utility sector and have a good understanding of Highways Noticing/NRSWA.

The successful candidate will be responsible for the receipt and delivery of all noticing tasks  in-line with the contract performance, liaising with the Operational Supervisors supporting in coordination of Civils and Cabling works. 

KEY RESPONSIBILITIES

  • Management of all noticing requests receiving and monitoring all jobs through to completion
  • Ensuring we achieve all relevant SLA’s in line with the delivery and performance
  • Daily co-ordination with the Networks Supervisors
  • Deal with day to day issues, escalating to Streetworks Manager as appropriate
  • NRSWA Co-ordination
  • Liaise with the local authorities (ensure appropriate notices etc.)
  • Ensure compliance with Health & Safety and environmental policies
  • Receive daily updates from Networks Department on completion or status of work orders
  • Supporting Operations with admin duties, filing, photocopying, scanning, creating work packs etc

PERSONSPECIFICATION

  • Effective communication skills
  • Self-motivated, able to motivate others effectively and work as part of a team
  • Good interpersonal skills
  • Results orientated
  • Awareness of Customer Satisfaction for both internal and external sources

JOB KNOWLEDGE/SKILLS REQUIRED

  • High level of PC Skills
  • Good administration & communications skills. Analytical approach to tasks
  • Previous relative experience in a similar role would be considered advantageous
  • Experience working within the Telecommunications/Utilities industry preferred, but not essential
  • NRSWA knowledge preferable
  • Awareness of Health & Safety and Quality Assurance Procedures, Roads Construction Design Management Regulations would be considered advantageous

    About The Company

    Avonline Networks are specialists in building high-quality communication networks that connect millions of properties across the UK. From the national fibre networks on which millions of homes and businesses rely upon every dayfor their voice and data services, to the in-building infrastructure that delivers the latest technology to multiple dwelling units (MDU’s) across the UK.

    For over 35 years, Avonline teams have been delivering service excellence on anationwide basis. We support leading technology and media companies to buildand grow their networks and their businesses. We also work with some of the largest public and private landlords to connect their MDU housing stock and equip them with-up-to-date services.

    We aim to be the employer of choice in the Telecom Services sector. Our continue dgrowth and success is creating opportunities for fulfilling and rewarding roles, making the best use of our people’s skills and expertise. We want our people to have a positive impact on customers,communities and our clients everyday.  We invest in training our people, developing leadership capabilities to create ambassadors not just employees. Through strong leadership, teamwork and mutual support we want our business to thrive on a happy, healthyand, most importantly, safe workforce.
     

    'M Group Services values diversity and welcomes applications from all sections of the community.  We are committed to equal opportunities.’